Journey to Operational Reliability: The Self Assessment
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Wednesday, September 21, 2016
Assessments are used to measure the current state of a program or system against a future or ideal state. A well performed assessment with detailed documented and practical recommendations can have a significant impact on an organisation. Many organisations offer services to perform such measurements; there are likely thousands of companies who solicit and pay for these services every year globally. However for many companies, particularly small to medium sized ones, funding such services can be challenging. With the growing amount of information that is readily available on the internet, best-practices and ‘ideal state’ definitions are no longer the privy of management consultants and industry gurus. This session presents the notion of a ‘self-assessment’ and the case study of one organisation’s decision to develop its own assessment tool and program. The lessons learned and unexpected benefits as a result are also discussed.