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Permit to work; A Best Practice to Improve Stakeholders Engagement and Maintenance Management

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Original date: 
Thursday, May 7, 2020

Maintenance of critical assets and life safety infrastructures is extremely important. Therefore, significant precautions and risk analysis should be given to the potential effects of human errors during preventive and corrective maintenance, including bypass requirements, deactivation of system, and the expected impact of the failure on the program operation. Unanticipated or unplanned downtime is costly, negatively impacts building operation, and often impacts an organization’s reputation and brand. For planned activities (preventive or corrective), it’s important to proactively document the scope of work and identify potential problems that could occur so that risks are managed and all stakeholders are aware of them. This presentation contains a real-life application that will provide the basis to improve the future of your maintenance organization and prevent future downtime. The permit-to-work process is a real-world best practice to help improve communications, manage risk in your organization, keep your critical infrastructure running, and minimize productivity loss or damage due to unplanned downtime. We’ll provide an overview of the permit-to-work procedure and its associated risk assessment and mitigation protocol. There are seven learning objectives: evaluating maintenance performance; reducing or eliminating human errors; improving stakeholders’ engagement; enhancing interdepartmental communications; focusing on culture change by leveraging risk management tools; enhancing critical equipment reliability by reducing potential downtime; building a staff-vendor-client relationship by implementing clear expectations; and protecting your critical assets and reputation by minimizing unplanned downtime.

BoK Content Source: 
MainTrain 2020
BoK Content Type: 
Presentation Slides
Presentation Paper
Asset Management Framework Subject: 
02 Asset Management Decision Making, 2.02 Operations & Maintenance Decision-Making, 2.05 Shutdowns & Outage Strategy, 3.00 Lifecycle Delivery General, 3.05 Maintenance Delivery, 3.09 Shutdown & Outage Management, 06 Risk and Review, 6.02 Contingency Planning & Resilience Analysis
Maintenance Management Framework Subject: 
02 Maintenance Program Mgmt, 2.6 Asset Criticality Analysis, 2.8 Change Management, 06 Work Management, 6.0 Work Management General, 6.5 Work Execution & Closeout, 6.7 Shutdowns & Turnarounds
Author Title: 
Maintenance Specialist
Author Employer: 
Regional Municipality of Peel
Author Bio: 

Duraid AlJailawi is a professional engineer with experience in maintenance and asset management of critical infrastructure. Duraid holds a PMP and LEED AP O+M certificates, and is currently the maintenance specialist at the Real Property and Asset Management group for the Regional Municipality of Peel. In his current role, Duraid oversees the maintenance program across the region and manages several programs related to compliance, process development, best practices, and lessons learned. Duraid has more than 25 years of experience in public and private sectors, managing programs and adding value to organizations’ productivity. In addition, he is a public speaker, trainer, and author of many technical papers and seminars.

Author 2 Title: 
Supervisor, Technical Services
Author 2 Employer: 
The Regional Municipality of Peel
Author 2 Bio: 
Andrew Gerus joined the Region of Peel in 2018 as Maintenance Specialist in the Real Property and Asset Management group after 16 years at the City of Brampton working in various maintenance support roles. He is currently the Supervisor of Technical Services and leads a team of skilled professionals in supporting critical facilities systems. He graduated from George Brown College in Construction Engineering and is a Certified Technician in Building Design.