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Maintenance Management Professional Certificate Program

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The Maintenance Management Professional certificate program focusses on the tools, techniques, strategies and skills necessary for effective management of a business’s existing physical assets. Graduates have the knowledge and skills to drive improvements in uptime, production capacity, equipment reliability, safety, environmental compliance, economic life of assets, return on investment and effective communication between departments.

Teams of PEMAC member subject matter experts have developed and maintain the MMP program curriculum. PEMAC qualifies the instructors and authorizes teaching institutions to offer the program.

The Courses

Module 1 – An Integrated Strategy for Maintenance Management (15 hours)
Based on the course text, Uptime, Module 1 develops the framework for thinking about a strategic approach to maintenance management that is integrated with the business. Drawing on the elements presented in the “Maintenance Excellence Pyramid” of Uptime, participants in Module 1 will learn how strategy, people, basic care, materials management, performance management, work management, support systems, and tools such as RCM (Reliability Centered Maintenance) and RCFA (Root Cause Failure Analysis) can work together to build a culture of excellence.

Module 2 – Production and Operations Management for the Maintenance Manager (30 hours)
This module links maintenance strategies with those of production and operations. By studying production methodologies maintenance managers will be better prepared to apply these techniques to improve the performance of their business unit and align their efforts to support the production goals of the organization. Topics include: aligning maintenance strategy with corporate strategy; continuous improvement; implementing quality control; overview of production systems and operations scheduling; as well as lean manufacturing principles and techniques.

Module 3 – Human Resources Management for the Maintenance Manager (30 hours)
This module looks at how human resources practices relate to the maintenance environment. Topics covered include the role of human resources in maintenance management, meeting legal requirements, recruitment and selection, orientation training and employee development, proper application of performance appraisals, the union management interface, managing change through effective leadership and managing safety in the workplace. Topics include: understanding the legal aspects of human resource management; dealing with worker issues within the maintenance environment; human resource planning; compensation management; applying recruitment and selection procedures; conducting performance appraisals; implementing performance management and managing safety within a maintenance environment.

Module 4 – Financial Management for the Maintenance Manager (30 hours)
This module focuses on the application of accounting and finance principles as it pertains to the maintenance management role. The module will give you an understanding of the foundation principles of accounting and cover the four main pillars of accounting knowledge the maintenance manager needs to support a successful maintenance department. These four main pillars are: Project Analysis, Budgeting/ Forecasting, Cost Analysis for Managerial Decisions, and MRO Inventory. Additional topics include: basic understanding of accounting principles; understanding how costs flow in an enterprise system; project analysis; budgeting/forecasting; cost analysis for management decisions; and MRO inventory management.

Module 5 – Developing and Implementing Maintenance Tactics (30 hours)
This module focuses on maintenance efforts to ensure that physical assets safely, capably, reliably and repeatedly perform to their designed specifications. The focus is on techniques to develop maintenance tactics that will address how the assets are used, how they are likely to fail, the consequence of failure, and identifying maintenance tactics that are both feasible and worth doing. After developing tactics, the module will focus on how tactics need to be implemented and their effectiveness tracked. Topics include: understanding the “Operating Context”; defining asset function and functional failures; Failure Mode and Effect Analysis (FMEA); planning maintenance tasks; decision diagram; understanding consequences and the application of the RCM;  maintenance task identification; implementing preventive maintenance; and introducing condition based monitoring (CBM) into the maintenance equation.

Module 6 – Maintenance Work Management (30 hours)
Effective Work Management ensures that the right maintenance work is done on the correct assets, at the right time, using the right resources and the right tools. This module provides a study of the fundamental principles of the work management process in addition to the basics of planning, scheduling and work coordination methods. Upon completion of this module, participants will have a sound understanding of work management processes, practices and tools, and how to effectively apply them to achieve the goals of improving reliability while minimizing interruptions to production processes and/ or services. Topics include: proper prioritization of identified work; effective use of resources; aligning maintenance activities with production or service schedules; integrating proactive maintenance tactics; developing and documenting maintenance strategies; and integrating proactive maintenance tactics.

Module 7 – Computerized Maintenance Management Systems (30 hours)
This module focuses on maintenance efforts to ensure that physical assets safely, capably, reliably and repeatedly perform to their designed specifications. The focus is on techniques to develop maintenance tactics that will address how the assets are used, how they are likely to fail, the consequence of failure, and identifying maintenance tactics that are both feasible and worth doing. After developing tactics, the module will focus on how tactics need to be implemented and their effectiveness tracked. Topics include: integrating use of CMMS with other departments; project planning and organization; implementing team development; assigning team roles and responsibilities; and integrating the CMMS activities (financial, work/job planning, data collection and preventive & predictive maintenance).

Module 8 – Capstone Project
Through the application of the key learning elements from the previous seven MMP modules participants apply the principles, latest concepts and techniques to a final project. Participants will select a project that will audit, assess and improve their current maintenance departments or develop a new maintenance strategy in their company or resolve a significant maintenance issue within their departments. There is also the option of developing a “Greenfield” maintenance strategy and program upon approval from the instructor. The assessment of the Capstone projects is intended to qualify participants for their MMP certification and designation.

It is recommended that Module 1 be studied first and required that Module 8 be taken last. Otherwise the courses can be undertaken individually and in any order.

MMP Certification from PEMAC

MMP Certification from PEMAC and the right to use the letters "MMP" behind your name is distinct from the education program. A separate application to PEMAC is required and you do not necessarily have to complete all of the courses to meet the requirements.

More about MMP Certification

Offering Models

Each Teaching Institution  has developed an offering strategy that seems to work best for most participants in their local region. Note that each institution is generally also able to do custom or on-site offerings. If none of those options is accessible, you can try an online offering. These are very well received by participants.

Examples of various offering models include:

Face to face - evening schedule or daytime schedule

Online - The courses are available in English "live online" through Northern Lakes College; and in French for residents of Quebec at ETS and for others at ITMI.

On Site - You can inquire with any of the teaching institutions to learn about the possibility of on-site or customized offering models as well. If a particular teaching institution is not responsive, please check in with our Professional Development manager at pd@pemac.org for alternatives.

How to Enroll

Click here to find the Teaching Institution nearest you.

 

Funding Opportunities

There are a variety of funding opportunities available for organizations and individuals.

For organizations find a list of funding options available through Federal and Provincial grant programs. 

For individuals, provincial funds may be available through some of the following: 
Ontario Second Career Program


Features and Benefits

  • One Language
  • One Team
  • Best Practices
  • Creates ROI
  • Standardizes Maintenance Management 

Improve the performance of your organization through learning that is:

Accessible and Applied

  • Accessible to mid-career professionals
  • Instructors are most typically practicing professionals 
  • Opportunities to apply the learning to the participants' workplace context are included in projects and assignments
  • Opportunities to meet and share learning with peers from a variety of regions (online), backgrounds and industries
  • Each program culminates in a final project where the participants apply key concepts from each of the courses

Independent

  • Designed and maintained by PEMAC member subject matter experts
  • Independent from consulting services and product sales
  • Delivered through post-secondary institutions

Aligned

  • With the bodies of knowledge of leading Maintenance Management and Asset Management professional bodies

Recognized

Becoming an Authorized Teaching Institution

Contact pd@pemac.org if you are part of a Post Secondary institution that is interested in offering a PEMAC program in your region.

Success Stories

Check out some of the success stories of other professionals who have received value from participating in PEMAC education with an authorized post-secondary teaching institution.

ARTICLE: Doug Stretton, Sherrit International Corporation - Implementing an Asset Management Strategy

SPOTLIGHT: Gertrude Jones, Ghana National Gas Company Limited

ARTICLE: Brad Owen, Cameco Corporation - Cameco's Asset Plan 

 

Testimonials

When working in a maintenance role, you very rarely do the same tasks over and over again. It’s more likely that you are managing a variety of projects and assets. The MMP program provided me with knowledge on a variety of new topics and reinforced my understanding of others. The program allowed me to see the big picture, and how my role and the variety of tasks I complete, fit into the organization’s overall strategy. I am performing my role with greater confidence and am inspired to build business cases for improvements and efficiencies within my organization.
 
- Alex Murray, MMP Maintenance Specialist at Cenovus Energy Inc., Cold Lake, Alberta

Organizations that I have worked for see the value in the knowledge that I’ve acquired in the MMP program, and encouraged me to create and implement new maintenance strategies and programs. I’ve successfully implemented preventative maintenance systems, inventory control and spare parts programs, among other initiatives, that have reduced downtime and helped to drive production capacity.

Steven Hayes, PE., MMP, Maintenance Manager at Five Corners Meats Co., a Donald's Fine Foods Company in Chilliwack, BC 


The support of leadership within my organization had a tremendous impact on how successful I was in the MMP program. Their investment and encouragement in my education has delivered improvements to both my team and the overall organization. I continue to share the knowledge that I gained from the program, instructors, and other participants from around the world in my role as a manager.

- Hassan Sadiq, MMP, Supervisor Materials Management at Canadian Natural Resources Ltd. in Edmonton, AB


My experience with the MMP program has provided me a wealth of knowledge and widened my perspective. Not only am able to make better decisions for my organization in my current role, but I can also champion projects such as implementing a CMMS system to support our facility maintenance strategies. With this new insight, the opportunities for me at Ghana National Gas are endless, including roles in Facility and Asset Management Strategy & Planning, Asset Information Management as well as Reliability Centered Maintenance.

- Gertrude Enyonam Jones, Senior Operations Administrator for Ghana National Gas Company Limited. Located in Accra, Ghana in West Africa