Work Process Management Delivers to Expectations
BoK Content Type:
Presentation Slides
Presentation Paper
BoK Content Source:
MainTrain 2014
Original date:
Wednesday, November 19, 2014
Toronto Parking Authority manages the parking lots and on street payment kiosks that belong to Toronto and North York. Their success has led to TPA taking on the management of private parking lots. The ability to monitor all of the workers (sub contractors and direct employees) progress and work status has established this organization as ‘best in class’ in their industry. Be sure to attend this session, where Peter shares the TPA story, and describes how its innovative activities can be transferable across any organization responsible for both maintenance and detailed work projects. Learn how better management of the work process can keep both internal and external resources accountable and allow your organizations work product performance to deliver more value than before.