Cliff is author of the best selling maintenance novel ‘People – A Reliability Success Story’. He is a maintenance educator and a keynote speaker at conferences around the world. Cliff has worked in the steel, pulp and paper industries as well as for food giants Coca Cola, Kraft and Wrigleys. Cliff’s focus has always been on developing the systems and people he has worked with – whatever the industry. Cliff is Corporate Maintenance Manager with ERCO Worldwide a Canadian Chemical manufacturer with plants in North and South America.