Requirements - Gathering for Effective Change Management

Operations management practitioners face several challenges in optimizing the usage of CMMS and AMS solutions. One of the critical tasks in an increasingly complex environment is ensuring that software solutions keep pace with legislative, productivity and efficiency based requirements. Participants in this session will see how operations management thinkers, among them management theorists and organizational behaviorists in particular, have introduced terms like 'big data', 'refresh' and 'disruptive management' in attempts to stimulate thinking around solution development. See how recent experiences from City of Toronto operating divisions with introducing software solutions illustrate the importance of documenting and validating specific and inter-divisional needs as 'beacons' for project management. Effective and efficient management of internal and external stakeholders requires documented artifacts that are constant throughout the project life cycle. Discover how the absence of such artifacts simply permits changes in scope, requirements and expectations.