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Quantify and Simplify

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Content Description
Original date: 
Tuesday, September 12, 2023

As maintainers, we know there is a lot of value in what we do. Without our work, plant, and equipment will soon stop and our companies will then go out of business. What we do impacts safety, health, revenues, costs, and company reputation. A dirty little truth about maintenance is that it is only we who work in it, that really know the value of what we do – or do we? We do know our value in qualitative terms, but can we quantify it? Most maintenance can be improved and we know it. We can do things more efficiently, and we can keep things running more reliably. We often know how to do that, but when we want to make those improvements there is no money for them. Why? Most business people know very little about what we do and how it impacts their business. They see maintenance as a repair shop. We fix what breaks. And they know little, or nothing, more. They may know that maintenance represents a significant cost, and they may even know that they can’t get away with cutting it too much. But they do not know the full value of what maintenance can deliver, nor what it takes to deliver it. If you want to make improvements you need a decision-maker, someone with executive-level authority, to back you up. To get that, you will need to explain what value you can deliver, and in terms they can understand. You will need to show them the savings that are possible from doing things more efficiently, and the added revenues that can arise from investment in defining the right work. You will also need to show them how their support is needed to bring operators and the supply chain into the team with you to make those changes happen so that benefits are fully realized. Quantifying value and being simple in how you say it matters.

BoK Content Source: 
MainTrain 2023
BoK Content Type: 
Presentation Slides
White Paper
Asset Management Framework Subject: 
02 Asset Management Decision Making, 2.01 Capital Investment Decision-Making, 2.02 Operations & Maintenance Decision-Making, 06 Risk and Review, 6.00 Risk and Review General, 6.08 Asset Costing & Valuation
Maintenance Management Framework Subject: 
00 Maintenance Management - General, 01 Business & Organization Context, 1.0 Business & Org Context General, 1.1 Requirements & Expectations, 1.4 Strategic Maintenance Plan, 02 Maintenance Program Mgmt, 2.0 Maintenance Program Mgmt General, 2.2 Organizational Structure, 2.4 Maint. Budget/Cost Control, 2.5 Asset ID & Hierarchy, 2.7 Program Measurement / KPIs, 2.8 Change Management, 2.9 Outsourcing, 03 Asset Strategy Management, 3.0 Asset Strategy Management General, 04 Tools and Tactics, 4.0 Tools and Tactics General, 4.1 Reliability Centered Maint., 4.2 Preventive Maint. Optimization, 4.4 Preventive Maintenance, 4.5 Detective Maintenance, 4.6 Condition Monitoring, 4.7 Operator Performed Maint., 4.8 Predictive Maint. Techniques, 10 Continuous Improvement, 10.0 Continuous Improvement General, 10.1 Metrics / KPIs
Author Title: 
Managing Consultant
Author Employer: 
Conscious Group Inc.
Author Bio: 

James Reyes-Picknell is an MMP instructor, PEMAC volunteer, and former board member. He is founder and president of Conscious Asset, and author of the bestseller Uptime — Strategies for Excellence in Maintenance Management, several other books, and numerous magazine articles. His latest publication in April 2017, co-authored with Jesus Sifonte, is destined to change the RCM world for the better while showing how RCM is an integral aspect of asset management. James is a professional engineer, certified management consultant, and a thought leader in the fields of maintenance and asset reliability. He works with clients in asset-intensive industries such as resource extraction and processing, utilities, transportation, and manufacturing, where high reliability is a key to business success.