Webcast Recording: Requirements-Gathering for Effective Change Management

PEMAC recently held its regular lunch and learn webcast​​ on February 2. Participants gained tools and tips can use to strive for excellence in asset management, maintenance and reliability. 

Speaker: Faisal Shaheen, Manager of Information Systems, City of Toronto’s  Water Division

Topic: Requirements-Gathering for Effective Change Management

Operations management practitioners face several challenges in optimizing the usage of CMMS and AMS solutions. One of the critical tasks in an increasingly complex environment is ensuring that software solutions keep pace with legislative, productivity and efficiency based requirements. Participants in this session will see how operations management thinkers, among them management theorists and organizational behaviorists in particular, have introduced terms like 'big data', 'refresh' and 'disruptive management' in attempts to stimulate thinking around solution development. See how recent experiences from City of Toronto operating divisions with introducing software solutions illustrate the importance of documenting and validating specific and inter-divisional needs as 'beacons' for project management. Effective and efficient management of internal and external stakeholders requires documented artifacts that are constant throughout the project life cycle. Discover how the absence of such artifacts simply permits changes in scope, requirements and expectations.

The webcast recording and a copy of the presentation slides have now been posted to the Knowledge Sharing section for members to access.

Click here for more details on upcoming PEMAC Lunch & Learn webcasts.