Too often organizations are blinded by latest dash-boards, graphics and walls posted with too many Key Performance Indicators (KPIs). In most cases these do not mean much for the people who can impact those numbers. Driving, or leading, KPIs need to be as closely related to actions people can influence as possible. Results, or lagging indicators, are the outcome of how well driving indicators are done. In this session we will discuss what driving indicators should be used in a reactive organization that starts their journey towards a controlled and continuously improving organization as well as indicators used in a mature reliability driven organization.
Christer has worked world wide as a award winning and recognized reliability and maintenance management consultant since 1968. He has received the Euromaintenance incentive award in Helsinki 2002 for “In recognition for international contribution to the field of industrial reliability and maintenance” and from the Salvetti foundation in Brussels 2008 as best presenter among 158 presenters. Best presentation award Reliability2.0 Las Vegas 2013.