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Use of Qualitative Survey to Focus Quantitative Reliability Assessment

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Original date: 
Wednesday, September 21, 2016

​Fully understanding the maintenance and reliability strengths and weaknesses within a facility can be a huge undertaking.  Traditionally, a study to understand reliability is performed by either calculating, tracking, and comparing key performance indicators, or through a qualitative approach, observing compliance with best practices of maintenance and reliability activities to determine perceived strengths and weaknesses. Both approaches have downsides.  
In this session, participants will learn about a more effective and repeatable reliability assessment that includes a quantitative assessment using plant CMMS work history to develop trends, key performance indicators, and comparisons that will either validate or invalidate strengths and weaknesses as determined in a qualitative assessment with plant personnel.  See how the ability to reliably gather and assess historical CMMS data will depend on determining a set of requirements or data signatures which can be used to validate strengths and weaknesses.  Additionally, the quantitative cost information can be effectively used to justify projects, programs, and personnel required to improve maintenance and reliability activities. Learn how a reliability assessment can most efficiently and effectively be administered in this way; the use of a qualitative assessment to better focus a quantitative analysis provides the best combination of overall understanding from personnel with the accuracy and reliability of historical data. 

BoK Content Source: 
MainTrain 2016
BoK Content Type: 
Presentation Slides
Presentation Paper
Asset Management Framework Subject: 
03 Lifecycle Delivery, 3.05 Maintenance Delivery, 3.06 Reliability Engineering, 05 Organization & People, 5.04 Organizational Culture
Maintenance Management Framework Subject: 
04 Tools and Tactics, 4.4 Preventive Maintenance, 4.5 Detective Maintenance, 4.6 Condition Monitoring, 4.8 Predictive Maint. Techniques, 05 Maintenance & Reliability Engineering, 5.3 Failure Analysis, 07 Human Resource Management, 7.3 Skills & Qualification Mgmt, 10 Continuous Improvement, 10.1 Metrics / KPIs, 10.3 Maintenance Management Improvements, 10.4 Maintenance Practices Improvements, 10.5 Asset Reliability Improvements
Author Title: 
Reliability Services Manager​
Author Employer: 
Pioneer Engineering
Author Bio: 

Matt joined Pioneer Engineering in September 2014. With over 7 years of experience in reliability engineering and project management within oil refineries, Matt brings to Pioneer Engineering a unique skill set and ways to increase its reliability service offerings as well as providing vibration analysis and troubleshooting to its clients. As Pioneer Engineering's Reliability Services Manager, he is responsible for the day-to-day management of all of Pioneer Engineering's reliability specialists as well as ensuring clients receive the best possible service. Matt attended the University of Wyoming and earned is Bachelor of Science degree in Mechanical Engineering and is a Certified Maintenance Reliability Professional.