Shush - Your KPIs Are Trying To Tell You Something!
BoK Content Type:
Presentation Slides
Presentation Paper
BoK Content Source:
MainTrain 2019
Original date:
Monday, September 16, 2019
Your KPIs and metrics—though they’re very different—are trying to tell you something. But, do you understand what they’re trying to say? Are they really measuring what you think they’re measuring, or are you missing out on important information? In this session, we’ll look at the differences between KPIs and metrics, and explore how they’re arrived at and should be arrived at. We’ll challenge some of the old and accepted maintenance measures that many organizations use. First, though, we’ll discuss why we actually measure things and examine if we meet that premise. Feel free to bring your KPIs for discussion!