Leading & Lagging KPIs, What Is The Difference?
BoK Content Type:
Article / Newsletter
BoK Content Source:
Wednesday, May 9, 2018
KPIs are often used to measure the past performance of a process, but did you know that they can be used to see into the future and predict the performance of the organization?KPIs can be used to measure past performance, or predict future performance. This is because there is a cause and effect relationship between leading and lagging KPIs. When a process is measured, it will in turn effect another process which is also being measured, providing insight to future performance.When Leading and Lagging KPIs are properly understood it provides unique insights to where the performance of the organization is going.