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Lunch and Learn Webcast: An Improvement Journey: From Informal Practices to Structured Maintenance

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Content Description
Original date: 
Tuesday, November 7, 2023

This presentation is a case study on the Maintenance Journey for the Simcoe Muskoka Catholic District School Board guiding participants through the transformation of the school board's maintenance department which originally consisted of an informal program focussed on breakdown maintenance and reactive work, and to the current state of a formal maintenance program.

The journey includes leveraging resources to baseline maturity and establish focus areas for evolving practices and adding structure. I will speak about specific initiatives completed and are in process which have established the organisation's programs, engagement, clarity, and purpose. It's a good news story which will also share how the tools and practices inherently part of the PEMAC community and body of knowledge have assisted in modernizing this team and organisation.

BoK Content Source: 
Practitioner Produced
BoK Content Type: 
Presentation Slides
Asset Management Framework Subject: 
03 Lifecycle Delivery, 3.05 Maintenance Delivery, 3.07 Asset Operations
Maintenance Management Framework Subject: 
01 Business & Organization Context, 1.4 Strategic Maintenance Plan, 02 Maintenance Program Mgmt, 2.1 Maintenance Requirements, 2.2 Organizational Structure, 4.4 Preventive Maintenance, 4.5 Detective Maintenance, 4.6 Condition Monitoring, 06 Work Management, 6.1 Work Identification, 6.2 Work Planning, 6.3 Work Scheduling & Coordination, 6.5 Work Execution & Closeout, 07 Human Resource Management, 7.2 Education, Training & Development, 7.3 Skills & Qualification Mgmt, 7.4 Roles & Responsibilities
Author Title: 
Manager of Facilities Services
Author Employer: 
Simcoe Muskoka Catholic District School Board
Author Bio: 

Nigel D'Souza is a professional engineer and seasoned leader as well as a passionate advocate for excellence in maintenance, reliability, and asset management. With a career spanning private and public sector operations and corporate leadership he has a successful history in inspiring and establishing excellence with a commitment to nurturing the talent of his teams while empowering them to achieve their full potential. Nigel is very active with PEMAC and has a history in chapter leadership, several committees and projects, as well as the national board of directors of which he is currently the vice president. Nigel hopes to inspire others and help them in their journey towards improvement and excellence.