City Scape

Implementing Integrated Enterprise Asset Management System for our Nation's Capital - A 5 Year Journey

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Content Description
Original date: 
Tuesday, September 29, 2015
Devesh will share the City of Ottawa's journey to implement a state-of-the-art, leading edge technology solution for enterprise asset management for critical municipal infrastructure. The 5-year journey, from concept to commissioning, will share the city's successes, challenges and lessons learned through the implementation of IBM's Maximo and replacement of legacy application.  The audience will see a demo of the live system and learn from Ottawa's experience of business transformation and customer service improvement by integrating asset and work management systems with other corporate applications including 3-1-1, Geographical Information System, Records Management and Mobile applications. Participants will also discover the change management strategies and process improvements to develop consistency, reduce duplication of work, streamline asset management processes, improve planning and scheduling processes, provide better access to data and more opportunities to measure and forecast, and support stronger, more informed maintenance management and decision making.
BoK Content Source: 
MainTrain 2015
BoK Content Type: 
Supporting Slides
Asset Management Framework Subject: 
04 Asset Information, 4.03 Asset Information Systems
Maintenance Management Framework Subject: 
02 Maintenance Program Mgmt, 2.8 Change Management, 09 Information Management, 9.1 Information Systems
Author Title: 
Program Manager Asset Management
Author Employer: 
City of Ottawa
Author Bio: 

Devesh is a registered Professional Engineer (Ontario) and MBA with over 22 years of international experience in infrastructure management in public and private sector. He is currently the Program Manager, Asset Management Strategy with City of Ottawa. Devesh has handled key responsibilities in the areas of operations and maintenance, asset management, strategic planning, enterprise applications, change management, business transformation and best practices implementation. He has successfully lead full cycle SAP and Maximo implementations. He has Masters Certificate in Municipal Leadership from Schulich School of Business and Masters Certificate in Project Management from Carleton University. Devesh has presented a number of papers in Canada, United States and India at professional forums including American Water Works Association, Canadian Network of Asset Managers, IBM and SAP’s Global User Conferences, Municipal Information Systems Association of Canada etc.