City Scape

Implementing Integrated Enterprise Asset Management System

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Content Description
Original date: 
Tuesday, November 22, 2016
This webcast showcases the City of Ottawa’s journey to implement a state-of-the-art, leading edge technology solution for enterprise asset management to manage critical municipal infrastructure. Devesh Shah, a Program Manager, Asset Management Strategy ​at the ​City of Ottawa, will describes the 5-year journey, from concept to commissioning, the city’s successes, challenges and lessons learned through the implementation of IBM’s Maximo and replacement of legacy application. Learn how Ottawa’s experience of business transformation and customer service improved by integrating asset and work management systems with other corporate applications. Discover the change management strategies and process improvements that lead to develop consistency, reduce duplication of work, streamline asset management processes, improve planning and scheduling processes, provide better access to data and more opportunities to measure and forecast, and support stronger, more informed maintenance management and decision making.​
BoK Content Source: 
MainTrain 2015
BoK Content Type: 
Presentation Slides
Asset Management Framework Subject: 
03 Lifecycle Delivery, 3.05 Maintenance Delivery, 04 Asset Information, 4.03 Asset Information Systems
Maintenance Management Framework Subject: 
02 Maintenance Program Mgmt, 2.8 Change Management, 09 Information Management, 9.1 Information Systems
Author Title: 
Program Manager, Asset Management Strategy
Author Employer: 
City of Ottawa
Author Bio: 

Devesh is a registered Professional Engineer (Ontario) and MBA with over 22 years of international experience in infrastructure management in public and private sector. Devesh has handled key responsibilities in the areas of operations and maintenance, asset management, strategic planning, enterprise applications, change management, business transformation and best practices implementation. He has successfully lead full cycle SAP and Maximo implementations. Devesh has presented a number of papers in Canada, United States and India at professional forums including American Water Works Association, Canadian Network of Asset Managers, IBM and SAP’s Global User Conferences, Municipal Information Systems Association of Canada and the MainTrain conference.