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The Global Metricators Guidebook

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Original date: 
Saturday, June 26, 2021

When comparing maintenance and availability performance internally or externally, you need a set of clearly defined and standardized indicators supported by definitions. In Europe one can use the indicators defined in EN 15341: 2019. In North America one can take advantage of the SMRP metrics. If you want to compare and translate the different local indicators and definitions, you can use the Global Metricators Guidebook – “GloMe” with the harmonized indicators. The harmonized indicators are those which are similar between the SMRP and EN 15431, and those for which any differences can be identified. Each metricator is documented by “hands on” examples of the calculation of the indicator to enhance understanding. The guidebook GloMe focusses also on the application and use of the indicators. This is done by linking the indicators to the maintenance processes and by suggesting “Best in Class values” for some of the indicators. Over the past several years, maintenance and reliability experts from SMRP, PEMAC, and EFNMS teamed up to harmonize, compare, and explain 40 indicators from the standard EN 15341:2019 and the 36 metrics from the SMRP system of metrics. The Global Metricators Guidebook is the culmination of their efforts. The GloMe guidebook offers explanations of maintenance and reliability terms that are most frequently used internationally. The comparison of the indicators and the supporting definitions will help the maintenance and reliability professionals to understand the differences and similarities in these terms.

BoK Content Source: 
MainTrain 2021
BoK Content Type: 
Presentation Slides
Asset Management Framework Subject: 
03 Lifecycle Delivery, 3.05 Maintenance Delivery
Maintenance Management Framework Subject: 
10 Continuous Improvement, 10.1 Metrics / KPIs
Author Title: 
Author Employer: 
Author Bio: 

Before retiring Dick held many maintenance and operation positions in mining, metals refining, and fertilizer production and has managed a variety of system and CMMS implementations, including the introduction and upgrading of SAP for Agrium. His last position was the Commissioning Manager for a multibillion dollar plant expansion. Dick is past chairman of the SMRP Best Practices Committee which developed and published Maintenance and Reliability Best Practices Metrics. He has spoken on Maintenance and Reliability topics at many conferences including the SAP-Centric EAM, PEMAC Main Train, SMRP, Society of Maintenance and Reliability Professionals, annual meeting, and Euro Maintenance. He has taught 3 of the modules of the PEMAC MMP, Maintenance Management Professional certification program.