City Scape

Getting to the Bottom of Things

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Content Description
Original date: 
Tuesday, October 20, 2015
How can we be sure that our efforts to correct deficiencies are going to derive value for our organization? Do we fully understand that our area of focus is the right one? In this webcast we discuss how we often deal with symptoms and not the specific problem. We identify the tools that will help point us in the right direction and figure out how we can develop them. We examine the standard approaches to arriving at the root cause, discuss some that don't work, and identify systemic causes that seem to provide the best results. Learn how to understand the links in front of you when it comes to solving your problem.
BoK Content Source: 
MainTrain 2014
BoK Content Type: 
Presentation Slides
Asset Management Framework Subject: 
01 Strategy & Planning, 1.00 Strategy and Planning General, 03 Lifecycle Delivery, 3.05 Maintenance Delivery
Maintenance Management Framework Subject: 
02 Maintenance Program Mgmt, 2.0 Maintenance Program Mgmt General, 04 Tools and Tactics, 4.0 Tools and Tactics General
Author Title: 
Corporate Maintenance Manager
Author Employer: 
ERCO Worldwide
Author Bio: 

Cliff Williams is a thirty year plus veteran of the maintenance field, author and international speaker, who has worked in the Pulp and Paper and Steel industries as well as with food giants Coca Cola, Kraft and Wrigley. His present position at ERCO Worldwide sees him help drive the maintenance performance at their plants in North and South America.

In an effort to give back to the field that has supported him for so many years, Cliff teaches the PEMAC Maintenance Management Professional (MMP) certification program at local colleges. In addition Cliff writes for several trade magazines in Canada. Cliff believes that maintenance is first and foremost about people. Cliff was the 2012 recipient of PEMAC’s “Sergio Guy Memorial Award”.