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Developing a Leadership Mindset: The Journey from Operations to Supervisor Thinking

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Original date: 
Friday, March 17, 2017

Often people who are good at their jobs at the operations level are promoted to supervisory positions without much thought about how to equip them for success in the new role. The mentality of “sink or swim” has been proven contrary to how people actually learn on the job. So what can you do to up skill your supervisors? What can you do to assist supervisors with transitioning from hourly, operational thinking to salaried leadership thinking? The key lies in knowing how to develop leadership using on-the-job coaching, training and mentorship. When approached strategically and thoughtfully, organizations can effectively equip supervisors to see themselves as part of the management team, develop the skills and confidence to take charge and lead their teams effectively.


Presented at MainTrain 2017


BoK Content Source: 
MainTrain 2017
BoK Content Type: 
Presentation Slides
Presentation Paper
Asset Management Framework Subject: 
05 Organization & People, 5.04 Organizational Culture, 06 Risk and Review, 6.04 Management of Change
Maintenance Management Framework Subject: 
01 Business & Organization Context, 1.3 Mgmt & Operational Frameworks, 07 Human Resource Management, 7.2 Education, Training & Development, 7.3 Skills & Qualification Mgmt, 7.4 Roles & Responsibilities
Author Title: 
Author Employer: 
ShiftManagement Inc.
Author Bio: 

Marie Gervais, PHD., CEO of ShiftManagement, has been helping industry supervisors hone their leadership skills for the past 10 years. She offers online supervisory leadership courses, provides companies with team coaching and assessments, and provides practical strategies for managers of multicultural teams to improve their communication and conflict resolution skills. Marie has a regular Ask Marie FaceBook live broadcast where she solves management issues, and she writes weekly on the topic of supervisor success on her ShiftWorkplace blog. In the works are a podcast called Cultural Leadership Styles and a book called 50 after 50 featuring successful career transitions of 50 professionals who found themselves having to start fresh just when they thought they should be retiring.