2021 Schedule

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How the Cornerstones of Asset Management Can Build More Resilient Operations – Lessons From the Pandemic

Presenter: Melissa Demsky
Sr. Director of Asset Management, Veolia North America
Description:
In 2020, as the COVID-19 pandemic gripped the world, the foundations of business operations shifted instantly. With ripple effects continuing today, organizations continue to strive to adapt to the changing landscape. In these times, the principles and practices of asset management are more critical than ever and can be a framework for embedding resiliency. This presentation will delve into the relationship between asset management principles and three focus areas impacted by COVID, while sharing real life examples from water and wastewater operations. First, we will explore how facility lockdowns and supply chain disruptions impacted equipment repair parts availability. We will dive into how facilities with strong critical spare parts management techniques weathered these disruptions with less panic and time spent chasing parts. And, how techniques such as predictive maintenance programs and planning scheduling better accommodated longer lead times before equipment intervention was required. Second, we will discuss what happens when only a few individuals own the asset management program and they are suddenly absent for health or family support obligations for an extended period. We will interconnect how building a strong ownership of asset management across disciplines and embedding processes and procedures ensures a lasting culture of asset management. Finally, lockdowns and travel bans forced our team to explore new methods for deploying technical support without onsite visits. Innovative approaches from virtually facilitated risk review workshops to augmented reality condition assessments have been developed and implemented over the past year. With advancements in technology, as the accumulation of data grows there has been a concentrated effort to leverage this data toward making data-justified decisions. Over the past year there has also been an increasing emphasis to leverage these analyses to bring decision teams to agreement as managers and client interact virtually. With an interdependent global economy it is only a matter of time until the next disruption hits, and implementing the core principles of asset management can enhance the resiliency of your organization.
About the Presenter:

Ms. Demsky is the Senior Director of Asset Management for Veolia’s North American Municipal Water business line. In this role she leads the implementation and culture change of asset management and best maintenance practices with 18 years of experience in the water, wastewater and energy industries. She currently manages a team of engineers, operations, maintenance and other specials who support the asset management needs of Veolia’s water and wastewater operations. Veolia North America manages 391 water and wastewater facilities for 189 municipal customers and 109 industrial and commercial customers treating a total of 759 million gallons of water per day and 1.6 billion gallons of wastewater per day serving a population of 19 million customers.

Ms. Demsky and her team are engaged in supporting an asset management approach that is integral to Veolia’s formalized business systems to effectively manage maintenance, repair, and replacement activities, providing a level of service that protects the assets, reduces life cycle costing and preserves optimized equipment life expectancy. The implementation and integration of asset management disciplines is critical to maintaining best maintenance practices for operations.

Ms. Demsky has a Bachelors of Science in Chemical Engineering, is a licensed professional engineer, and maintains certification in Wastewater operations.
Ms. Demsky and her team are engaged in supporting an asset management approach that is integral to Veolia’s formalized business systems to effectively manage maintenance, repair, and replacement activities, providing a level of service that protects the assets, reduces life cycle costing and preserves optimized equipment life expectancy. The implementation and integration of asset management disciplines is critical to maintaining best maintenance practices for operations.

Ms. Demsky has a Bachelors of Science in Chemical Engineering, is a licensed professional engineer, and maintains certification in Wastewater operations.