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NSMTC Maintenance Management: An Indigenous Shared Services Model

Presenter: Mario Lapointe
Infrastructure Services Manager, North Shore Mi'kmaq Tribal Council
The implementation of a Maintenance Management System for 7 First Nations that tracks and records maintenance activity on First Nation assets under a single shared online portal with distinct data separations between communities. This allows NSMTC to manage one maintenance platform for several First Nations and provide support by their staff through a single portal out to multiple communities and reserve lands.
About the Presenter:

I am a Professional Technologist with 26 years experience in working for First Nations in various technical, management and director positions in the areas of project development, housing and capital management, and maintenance management. Since August of 2023, I am now responsible for infrastructure management services for 7 First Nations in Northeastern New Brunswick.