2022 Schedule

How do you know which metrics truly matter? The Society for Maintenance & Reliability Professionals (SMRP) Body of Knowledge and Best Practices, 6th Edition, are the basis for this workshop. In this workshop, you will gain insights into the latest thinking on maintenance and reliability (M&R) metrics. Attendees will learn how to use the metric hierarchy for linking M&R activities to an organization’s strategy. Using this proven process, M&R practitioners will be able to make the business case for reliability to operations and leadership. M&R best practices will be discussed, along with how the metrics align with SMRP’s five pillars in the SMRP Body of Knowledge. This hands-on workshop reviews the standard definitions and application of common metrics developed by the SMRP Best Practices Committee. Attendees will understand how to measure performance consistently, make valid comparisons and provide guidance to their organization on how to use SMRP metrics. The workshop is interactive; attendees will participate in activities using specific examples to apply and calculate metrics. Learning Objectives After completing this workshop, participants will be able to: • Examine the process for determining the right set of metrics for your business • Understand the process (metric hierarchy) for linking M&R metrics to the organization’s strategy • Identify metrics that measure efficiency, effectiveness, and strategic execution • Practice calculating M&R metrics using formulas and sample data sets • Discuss the value of dashboards/scorecards as a tool to track strategic execution • Discuss effective techniques of data reporting so that management can use the information to make better decisions