The Ultimate Maintenance KPI and the Seven Underling Planning Scheduling KPIs
Doc Palmer has four decades of industrial experience primarily as a practitioner within the maintenance department of the Jacksonville Electric Authority, a major United States electric utility. From 1990 through 1994, Palmer was responsible for overhauling the existing maintenance planning organization. The resulting success played a role in expanding planning to all crafts and stations owned and operated by the utility. Publisher McGraw-Hill subsequently sought out Palmer to author the Maintenance Planning and Scheduling Handbook published in 1999 and now in its fourth edition (2019). Currently Palmer provides guidance, mentoring, and training for companies internationally for maintenance planning success. Doc Palmer is a registered professional engineer with a master's degree in business administration. He is also a CMRP, Certified Maintenance and Reliability Professional.