The Good, The Bad, and The Ugly of Work Sampling Studies
Dennis Heinzlmeir, P.Eng., is a maintenance, engineering, and business professional with more than 30 years of experience working in the maintenance, EPC, training, and management consulting industries. He has an extensive business background in many areas, including all aspects of M&R, engineering, quality management, lean execution principles and techniques, asset management, project management, and training. He has championed safety cultures on various petroleum facilities and championed teams in the Jacobs Value Plus Program resulting in significant savings to clients, which has resulted in these teams receiving the Jacobs Global Maintenance Services Silver Award for two years. Dennis has led various Quality Improvement Teams on maintenance sites to identify opportunities for continuous improvement, where he utilizes lean principles and techniques to increase reliability, maintainability, and availability, resulting in more than $81 million in savings to clients. He has assisted various project management teams in planning and implementing Jacobs quality requirements on projects, including Jacobs Value Enhancing Practices, Independent Project Analysis — Value Improving Practices, and Construction Industry Institute — Best Practices. He has conducted FMEA and tracked the effectiveness of maintenance activities and tactics. He has conducted and published numerous work sampling surveys for various clients to determine overall time utilization of the maintenance workforce to identify areas for improvement. Dennis currently serves as president of PEMAC, Alberta Chapter, and is an authorized instructor for the MMP program.