September 16, 2019
Welcome and Opening Keynote
Susan specializes in operational excellence with a strong focus on asset management and reliability strategy, cost effective lean maintenance programs, and continuous improvement. She brings over 20 years of practical experience to drive asset management, operations and maintenance business improvement opportunities. Susan currently serves as a National President for the Plant Engineering Maintenance Association of Canada (PEMAC) and teaches for both the Maintenance Management Professional (MMP) certification and Certified Asset Management Professional (CAMP) programs.
Practical Solutions to Improve Maintenance Performance
Paul Casto is the Intelligent Assets Practice Leader at Gray Matter Systems with a focus on Intelligent Assets and Asset Performance Management (APM). He is a leading practitioner in reliability and maintenance (R&M) improvement methodologies and has hands-on experience in reliability, maintenance, operations and engineering in the chemical, steel, aluminum, automotive, oil and gas, aerospace, consumer goods and construction industries. His current areas of focus include: value creation through Asset Performance Management (APM), the development of asset health models, the application of advanced reliability and maintenance tools/strategies, data analytics, prognostics, machine learning, business case development and risk analysis, and R&M leadership.
Creating a Risk Management Discipline
For more than 25 years, management consultant and business strategist Jeff Robinson—CGA, MBA, CMC—has worked with organizations to develop and execute business strategies and growth initiatives to create sustainable, profitable revenue. His experience in senior management positions within companies in Canada, the United States, and Australia has empowered him to implement management strategies that improve processes within client organizations, and embed critical thinking behaviour into their operating cultures. Jeff's career allows him to work with organizations across a wide array of industries and business models. As an accomplished executive with Canadian and international experience in marketing, strategy formulation, operations management, project management, and business development, Jeff brings a multifaceted skill set to his role as a management consultant. He has served as a director and an executive in both public and private companies, and as an elected board member in several not-for-profit organizations.
Checklist Manifesto for Maintenance
James Kovacevic helps organizations understand how world-class M&R programs are designed and implemented so they can be a source of profit. These profits are achieved through improved equipment uptime, and improved efficiency in the maintenance department and in the storeroom. This profitability enables manufacturers to stay competitive, contributing to good jobs and prosperous communities. James has worked in various aspects of M&R for his entire career. In 2015, he founded High Performance Reliability with the purpose of making the industry a better place, where individuals and manufacturers possess the resources, knowledge, and courage to sustainably lower their operating costs. James is also the host of the Rooted in Reliability podcast.
September 16, 2019 to September 17, 2019
MMP Module 1 - An Integrated Strategy for Maintenance Management
September 17, 2019
Edmonton's Asset Management Transformation
Bradley has over 16 years of experience in municipal infrastructure development, ten of which have been here at the City of Edmonton. Most recently Bradley has lead the creation of the Lifecycle Management section, an amalgamation of asset management expertise, and responsible for the creation and management of the majority of the capital renewal program for the City. Bradley and his team have, over the years, developed in-house modelling tools to help understand the fiscal impacts of growth and optimize renewal investment over time for the City’s assets, as well as developed policy for Infrastructure Asset Management and an updated Infrastructure Strategy for the City. Bradley is a member and past Chair of the Canadian Network of Asset Managers (CNAM), and is a proud graduate of Queen’s University in Kingston Ontario.
Asset Information Management (AIM) Workshop
Graduating with an MBA from Concordia University in 1990, Richard Beer has been a maintenance management specialist since 1993. Richard currently works as a practice manager, where his knowledge and expertise assist our client organizations to transition from reactive to proactive maintenance. Richard brings practical experience, having worked as a maintenance planner and manager for Toronto Pearson International Airport. In addition, Richard worked for Datastream Systems as a lead consultant for its software implementations and training on its MP2 and MP5 systems. His abilities in strategic management as it relates to maintenance is unrivalled as witnessed in his top 10 golden rules of database management (TroSolutions.com). Richard has thrived in a "misunderstood" and often forgotten niche of business, offering maintenance management solutions to the manufacturing, pharmaceutical, food processing, and transportation industries in need of maximizing plant uptime, optimizing PM programs and stores management, and reducing maintenance costs. Highly personable and down to earth, but well versed in technology and his industry, Richard is a clear champion of out-of-the-box thinking. He knows what's needed to succeed.
Building Your Maintenance Business Case - Getting to "YES"
James Reyes-Picknell is an MMP instructor, PEMAC volunteer and Board Member. He is founder and president of Conscious Asset, and author of the best seller, "Uptime - Strategies for Excellence in Maintenance Management'', several other books and numerous magazine articles. His latest publication in April 2017, co-authored with Jesus Sifonte is destined to change the RCM "world" for the better while showing how RCM is an integral aspect of Asset Management. James is a Professional Engineer, Certified Management Consultant and a thought-leader in the fields of maintenance and asset reliability. He works with clients in "asset intensive industries" such as resource extraction and processing, utilities, transportation and manufacturing where high reliability is a key to business success.
Asset Management Hackathon - Hacking the Traditional Asset Management Plan
Catherine is a bilingual Manager with KPMG’s Infrastructure Practice in Ottawa. She is an asset management specialist who has completed organizational assessments against international standards, governance studies, business function reviews, and capital planning projects for many local governments. Her excellent interpersonal skills have allowed her to facilitate numerous working sessions and interviews with staff of all levels in order to incorporate local business needs, corporate objectives, risk tolerance levels and functional and data requirements into project deliverables. She is able to build trust and maintain buy-in for project goals from the various people involved in a project with her team focused approach acquired through her years in the Royal Canadian Navy.
September 18, 2019
Steve is the Vice President of Operations and Infrastructure at Edmonton International Airport. Steve was born and raised in St Albert graduating from Paul Kane High School and went on to serve in the Military Reserves for four years. He attended post-secondary school and spent time working in the oil and gas with Chevron Canada in northern Alberta.
Steve joined Edmonton Airports in 1992 and has held a variety of positions throughout his time at the airport. He started in Contracts and Procurement where he obtained is Professional Designation in Supply Chain Management (SCMP) and led the Procurement and Contracts department through two major terminal expansions before moving into the position of Director of Human Resources. Steve later joined the Operations department as Manager Airside Operations and was promoted to Vice President of Operations in August 2014. In August 2018, the Infrastructure department was added to his portfolio.
Steve is a member of the Edmonton Salutes Committee, and a member of the Alberta Blockchain Consortium Board.
Offline Mobile Technology - A Case Study
Martha Myers graduated as a mechanical engineer from the Technical University of Nova Scotia in 1988. She has more than 25 years' experience in the petrochemical, chemical, and energy industries, working in Alberta, New Brunswick, and B.C. Since 1997, she has focused on M&R processes, working in various roles to improve the value of physical assets and using strategies for excellence in maintenance management. She started her own consulting company, MaRTHA Myers Consulting Services. Recognizing that there were few opportunities in Nova Scotia for those who had also been bitten by the "reliability bug," Martha spearheaded the newest PEMAC Chapter, where she serves as president.
An Ongoing Journey; Implementing Asset Management
Marina Van Koughnett is responsible for TransAlta’s Process Safety Management Program and is one of the founding members of TransAlta’s Operational Integrity Program which combines practices from Asset Management, Process Safety, Environmental Health and Safety and Risk Management to create an integrated operational Management System. As one of the programs leads and a current member of the governing organization, Marina’s focus is on the continuous improvement of the business via Operations Risk Management, Operations & Maintenance Practices, Competency Management, Business Planning & Target Setting and Process Safety.
Graduating from Queens University in Engineering in 2004, Marina started her career in TransAlta’s new graduate program. After completing the program Marina found a home in Major Maintenance for Gas and Hydro generation, ultimately progressing to the role of Manager Major Maintenance for Gas & Renewables before transitioning to the development of TransAlta’s Operational Management System.
Using RAM Modeling to Drive Value Through Better Business Decisions
Dave Stoby has a B.Sc. in Mechanical Engineering from the University of Alberta. He has been registered as a P.Eng. in Alberta since 2004 and obtained his CRE with ASQ in 2017. Dave has 20 years of experience working in maintenance, design, and manufacturing in the power generation, mining, and oil & gas industries. He is currently a senior reliability engineer in the Liquids Pipelines Operations Engineering Department with Enbridge Pipelines Inc.
Applications of Machine Learning in the Field of Reliability and Maintenance Optimization
Dr. Janet Lam holds a PhD in industrial engineering from the University of Toronto. She has been working in the field of maintenance optimization since 2008, with an emphasis on optimal scheduling of inspections for condition-based maintenance. More recently, her research interests have extended to machine learning approaches for maintenance and asset management. Through her work at C-MORE, she has had the opportunity to apply academic research directly with industry partners, including those in mining, utilities, transportation, and the military. As the assistant director of C-MORE, Janet is involved with cultivating strong relationships with industry partners and developing maintenance engineering resources that are both useful and current.
Discovery, Learning, Solution (DLS) –The Causal Learning Approach
Peter Idoko has more than 25 years of experience in maintenance and production engineering in the oil & gas industry, and more than 10 years of power generation and commercial management. He drove maintenance strategy development in projects, performance management, staff talent, and career development, and operational excellence in asset operations and maintenance. He has spent the last eight years developing and building the reliability organization, programs, capacity, capability, and strategies for driving reliability improvements in different organizations. In addition to embedding the standard reliability tools—RCAs, RCMs, FMEA—Peter established innovative technologies, tools, and processes like smart technology for real-time remote monitoring and diagnostics of critical equipment, and Causal Learning investigations, and structured threat management to improve production and equipment reliability and operational efficiency. He has played a global role in driving functional improvement projects in various areas of reliability. He was a Shell principal technical expert, reliability in maintenance, reliability & turnaround; and held the roles of manager, reliability engineering and asset solution; as well as manager, maintenance engineering and technical assurance. Peter recently relocated to Canada in 2018 and continued to apply these experiences through consulting. He has deepened his knowledge further in Lean Six Sigma certification and other performance improvement areas.
Implementing Self-Reporting Wrench Time Analysis In A Petrochemical Plant In Saudi Arabia And Its Effect On Maintenance Efficiency
Alaa Al Abdrabbuh graduated from Prince
Mohammad Bin Fahd University in 2013 with a degree in electrical engineering. He also joined the same university in 2016 seeking a master in business administration. He is expected to graduate by the end of this summer. Alaa works in JV between ExxonMobil and sabic. He is overseeing a team of three engineers, and working on improving Elastomer effectiveness of the key maintenance foundational work processes, to drive field execution efficiency, workforce efficiency, repair quality, and ultimately equipment mechanical reliability.
Retrofit of Condition Based Monitoring (CBM) Technology into an Aging Facility
Steve Ratchford is a 12-year Red Seal Interprovincial Millwright whose career has spanned the following industries: power production, mining, oil & gas, and, most recently, metals refining. His current role is on Sherritt’s Asset Management – Reliability team, where he works collaboratively to implement and perform condition-based monitoring analysis throughout the refinery operation. He is currently enrolled in the MMP Certification through Northern Lakes College.
Demystifying Your R&M Pathway to Operational Success
Klaus M. Blache—PhD, MBA, CPE, RMIC—has more than 30 years of experience in various areas of manufacturing and continuous improvement (processes and people): lean implementation, benchmarking, R&M, competitive analysis, continuous improvement tools & techniques, new facility planning and implementation, industrial engineering, ergonomics, and change management. He has written and lectured globally in numerous technical and management areas. Klaus is currently at the University of Tennessee as the director of the Reliability and Maintainability Center and is a research professor at the College of Engineering. Before that, his most recent corporate jobs/assignments were manufacturing engineering director (Cadillac); engineering launch manager (new assembly plants); and global manager of manufacturing reliability & maintenance and corporate manager, industrial engineering (General Motors). Klaus is currently involved in several global benchmarking studies such as “World Class Reliability & Maintainability.” He has taught more than 200 courses regarding all aspects of operational improvement and performance. His global experiences include plant assessments and R&M improvements, and implementing effective cultures and processes. Klaus is also a past chairman of the Society of Maintenance & Reliability Professionals.
Asset Decision Framework for Optimal Value
Nigel D'Souza—P.Eng.—has a career spanning private and public sector operations and corporate leadership. As the manager of corporate asset and maintenance management at the Ontario Clean Water Agency, Nigel led program development and implementation, which includes more than 450 facilities, making it the largest water and wastewater service provider in Canada. Currently, Nigel is the manager of facilities services for the Simcoe Muskoka Catholic District School Board. With more than a decade of leading asset and maintenance management practices, Nigel continues to raise awareness and recognition of this field and continues to serve on the PEMAC Board of Directors.
Asset Information Has Value - It's Worth Managing As An Asset
Chris Murphy—CRL, CAMA, CPE—has more than 30 years of experience in plant maintenance, reliability, and comprehensive asset information in heavy industry, including power generation, oil & gas, logistics, mining, and smelting. Chris has experience working with tradespeople, engineering, IT, and related management and support roles. He has a certificate in asset management from the IAM, and is a Red Seal Journeyman Millwright. Chris has managed many CMMS data build and conversion projects, encompassing complete asset information lifecycle requirements for both greenfield mega-projects and brownfield operations. Currently, Chris provides both strategic and tactical leadership as a board director for PEMAC, charged with establishing an asset management and maintenance competency framework and serving on numerous committees—local, national, and international—with the GFMAM.
Maintenance Strategy Optimization – From the Bottom Up!
Erin MacNeil is a Mechanical Engineer with experience in both the Utility and Alberta Oilsands industries. As the Asset Management Office Operations Manager for Nova Scotia Power, Erin oversees a number or Programs which enable and sustain Maintenance Strategies, as informed by Nova Scotia Power’s Reliability Processes. Erin has worked with NS Power's Asset Management Office for 5 years, and is a Professional Engineer (Mechanical) as well as having attained IAM Certification. Nova Scotia Power’s AM team has been the recipient of a number of awards including a 2019 Game Changer Award (Connected Plant Conference), and a 2018 GE Digital Innovator Award.
Shush – Your KPIs Are Trying To Tell You Something!
Cliff Williams is the author of the bestselling maintenance novel People: A Reliability Success Story. He is a maintenance educator and a keynote speaker at conferences around the world who believes success is achieved through people. Currently, Cliff enjoys sharing his knowledge and experience as a facilitator of PEMAC’s Asset Management Certificate Program and as an advisor on M&R for People and Processes, Inc. He is also the corporate maintenance manager with ERCO Worldwide, a Canadian chemical producer.
Asset Management Considerations for Ageing Electrical Assets
Josh Kanyemba is an asset and safety management professional with experience in the railway and highway sectors. Josh’s experience has mainly been with asset-owning organizations in southern Africa and in the U.K. Josh’s asset management highlights include managing the implementation of an SAP-based asset management system for the East London Railway and managing business data requirements for a £300-million transformation program for Network Rail. Other notable projects include leading a team of data requirements specialists in defining asset attributes for data quality measurement as part of regulatory requirements from the U.K. National Safety Authority – the Office of Rail & Road. Josh also led a team of data analysts and engineers on a project to establish the depreciated replacement costs for Network Rail’s assets. These were new regulatory requirements that came into force in 2015 following the change of status of Network Rail from a private to a public company. Josh’s current role is in the safety assessment of infrastructure and business transformation projects. It's from working on various infrastructure projects that involve either renewals or enhancements of existing assets that Josh’s interest in aging assets has emanated.
Why We Need to Talk About Risk
Robert Kalwarowsky—P.Eng., CMRP, CRL, CRE, CLS—is a senior reliability engineer. He started Rob’s Reliability Project podcast in June 2018 and currently produces audio, video, and image content to spread the message of reliability and educate the industrial community. Before that, Rob worked at Fluid Life and focused on machine learning and coaching customers on maintenance, reliability, and lubrication practices. He also worked as a reliability engineer at Teck Resources, where his work focused on condition-based monitoring analytics, failure prediction, risk analysis, and spare parts optimization. Rob graduated from the Massachusetts Institute of Technology with a B.Sc. in Mechanical Engineering and a minor in Management.
Making Your Asset Management Plan Take Flight
Nick Jensen is the director of asset management at Edmonton International Airport (EIA) and has been part of facilities maintenance and infrastructure management for more than 10 years. Nick is responsible for implementation of asset management at EIA, and has helped create strong momentum within the airport management team to adopt asset management best practices. Nick's career path began in the maintenance management area of the forest industry and newspaper printing plant. Nick is a graduate of the Northern Alberta Institute of Technology.
September 19, 2019
Technical Operating Envelope
20 years of operation and maintenance & reliability support experience in processing and manufacturing industry. Out of which 16 years in oil and gas sector. M.A.Sc in Applied Chemistry & Chemical Engineering Technology. MBA in Natural Resource, Energy & Environment Management. Certified Lead Assessor for Quality Management System ISO 9000 and extensive hands on experience of designing and re-structuring the organization and management processes to improve the effectiveness & efficiency of the business.
Risk-based Planning for Electrical Systems
Paul Baker—MMP, CMRP, CAMP—is an accomplished maintenance and asset management leader with more than 22 years experience in electrical power systems. Paul's experience spans pulp & paper, mining, and asset integrity management, working through several roles, including technician, planner, supervisor, and maintenance manager. His passion for asset management led to his current role as reliability specialist at Shermco Industries, serving large manufacturing and commercial organizations. Paul works with customers to develop short- and long-term solutions to their electrical reliability and asset management needs, and focuses on implementing an ROI-based maintenance strategy. Paul is a Red Seal Journeyman. He is an active member of PEMAC and has held the role of president for the Saskatoon Chapter; he is also an instructor for the MMP program. He was the conference co-chair for MainTrain 2017.
Pursuing 25% Longer Asset Life Through Smarter Lubrication Maintenance in a Dusty Desert
With more than 15 years in the business of bringing order out of chaos, Paul Hiller serves as the first-ever marketing manager for the International Council for Machinery Lubrication (ICML), which has certified and supported thousands of lubrication and oil analysis practitioners worldwide since 2001. Before joining ICML, Paul was the U.S. product marketing programs manager for the Statistica predictive analytics platform, starting with its parent company, StatSoft, and then with Dell Software and Quest Software. In addition to developing marketing tactics for ICML's new product launches this year, Paul currently seeks to improve the ICML user experience through greater exposure for satisfied clients, higher engagement for certified practitioners, expansion of membership value, and growth of ICML’s brand as the world-class authority on machinery lubrication. Paul is a graduate of Regis College at Regis University in Denver.
De-Stressing Maintenance - A case for Maintenance Readiness in Projects
Dr. Agwu Emele Agwu—CMRP, FMP, PMP—is an asset management professional with more than 26 years of experience in the petroleum and manufacturing industries in Africa, Europe, Asia, and Canada. His background is in chemical and process engineering, but he has spent more than half of his career in maintenance engineering and management. He has previously worked with Shell and served on the board of directors of Total Technology Consultants, Vater Integrated Services, and the SkyMinster Group. He is currently working on the cultural transformation initiative as a cultural transformation ambassador. Agwu has a PhD in Operations and Systems Management from the University of Portsmouth in the U.K. His current research interests are in organizational reliability and performance improvement, and in maintenance management. Agwu is a member of the Nigerian Society of Engineers and a founding board member of the Project Management Institute, Nigeria Chapter, and its immediate past vice-president.
Who’s on First – The Sponsor!
Laura Kennett—P.Eng., PMP—knows who holds the power over the work: the sponsor! Currently the manager of Enbridge’s Liquids Pipelines Integrity Execution Program in Edmonton, Laura has been at the leading edge of sponsoring unique multimillion-dollar liquid pipeline projects throughout Canada and the United States. Over the past 20 years, she has lived in the shoes of operations, facility maintenance, and projects, and is acutely tuned to the role the sponsor holds. Laura has a Master’s in Engineering and Technology Management and a Bachelor’s in Mechanical Engineering. She is certified in asset management from the Institute of Asset Management and is a Fellow with the Energy Futures Lab in Alberta. Laura has also worked in industrial plant maintenance in Alberta's oil sands Region and industrial maintenance and environmental operations in the steel industry in the Edmonton area. Her forte is in cross-departmental collaboration, and she works with groups that have varying degrees of expertise and maturity in asset and maintenance management. She understands how the key role of the sponsor can have a direct influence on the realization of benefits.
Case Studies on Maintenance Management and Reliability Improvement
Jesús Sifonte—P.Eng., BSME, MMRE, PE, CMRP—is the founder and president of PdMtech of Vega Baja, Puerto Rico. He provides business consulting services in the areas of condition-based maintenance techniques, certification and implementation, RCM, and reliability analysis teaching, mentoring, and implementation. He is also the director of Puerto Rico-based Condition Monitoring and Maintenance Institute, which has a presence all over Latin America and Spain. He is a certified Level III ASNT-TC-1A vibration analysis consultant by the Technical Associates of Charlotte, and is a member of the Institute of Asset Management and the American Society of Mechanical Engineers. Jesús holds a Bachelor's in Mechanical Engineering from the University of Puerto Rico and a Master's of Maintenance and Reliability Engineering from Monash University in Australia.
KPI Why: A Case Study in Leveraging Maintenance Metrics to Drive Improvements
As a Senior Planner, Maintenance, with Cameco Corp., Kris Halland knows that the maximum achievable results come from trying to get 1% better each and every day. Improve every job plan each time it's performed, improve every equipment record each time you look at it, and refine your practices every chance you get. Excellence is the act of chasing perfection, even though it's unattainable.
The Benefits of Aligning Asset Management Practices with Organizational Core Values and Strategic Vision
Jebb Richard—P.Eng.—began his career in 2006 with Nova Scotia Power as an engineer-in-training working in distribution operations. From there, he went on to work in transmission system maintenance and operations. In 2010, Jebb worked as a commissioning engineer, working on both substation upgrade projects as well as new substation installations, including interconnection substations for wind generation sites. This role helped Jebb gain familiarity with various substation apparatus, as well familiarity with the types of testing required to accept the equipment and authorize it for energization. In 2012, Jebb worked as a consulting engineer for Stantec Consulting. Jebb did design work as well as travelled to clients' sites to act as a field engineer. Some of the projects Jebb worked on during this time included Nalcor Energy’s Menihek dam substation refurbishment, and electrical system design and field engineering at CNRL’s Horizon II site. In 2015, Jebb began working for AltaLink as a substation engineer in the lifecycle maintenance and engineering group. During this period of his career, Jebb was exposed to many asset management concepts and their specific application regarding the lifecycle of various substation equipment. In 2018, Jebb took on the role of asset manager at EPCOR, where his asset portfolio includes padmounted distribution transformers, padmounted distribution switching cabinets, and the grounding grids associated with these assets. Jebb is responsible for defining selection criteria and determining capital replacement program scope of work for the assets in this portfolio, as well as managing and issuing work to replace failed equipment and determining scope of operational programs.
Maintenance and Reliability Journey of a Midstream Pipeline Operator
James Martin is a leader and professional engineer with a passion for safe and reliable pipeline systems. He has more than 17 years of experience in the pipeline industry with roles covering SCADA control systems, control centre operations engineering, pipeline and facilities integrity, and maintenance management.
ISO55000 Significantly Expands the Meaning of Assets - Illustrated By Comparison Between Plant and Non-traditional Asset Examples
Ron Gavrin is retired from a 30-plus-year career as an engineer and MBA in various industries—electrical, utility, paper, mining, and petroleum. Most of his career was spent in the nuclear sector with Ontario Hydro (OPG), where he worked as the business superintendent and project controls manager for major nuclear projects in Darlington, Ont., and he has implemented programs in business risk management and nuclear system long-term planning (i.e., strategic asset management). He now teaches project management, risk management, asset management, engineering management, energy management, and cost engineering at various institutions in Toronto.
Training for Reliability
With 24 years primarily in the oil recovery business, Shea Hatch has been exposed to most aspects of maintenance management. Starting his career as a valve technician and completing his apprenticeship as a pipefitter, he quickly developed a passion for maintenance management and the development of teams that work on equipment. His years of experience have enabled him to participate in the co-ordination of mechanical maintenance crews, including millwrights, planners, schedulers, and reliability specialists. With his passion for helping others to develop, he moved into training, where he became the group lead of training for Cenovus Energy, building training programs for operations and maintenance staff. Instructing part-time at Keyano College in Fort McMurray for several years, Shea continued with his passion for teaching others by instructing courses on planning and scheduling. Shea is currently a senior co-ordinator of planning and scheduling at Cenovus.
Developing Asset Management Strategy, Plans and Resource Allocation for Asset Maintenance
Susan Urra was born and raised in Chile where she graduated top of her class as an industrial engineer. After working for four years in one of the biggest manufacturing companies in Chile, she moved to Canada to pursue her MBA, which led to a permanent stay and a new career path in the oil & gas industry. After 13 years in that industry as a subject matter expert in risk management and project controls, Susan moved to the public sector. She is currently supervising the development of asset maintenance planning and business performance with the Parks and Roads Services Branch at the City of Edmonton.