Wherever we go in the world, no matter what the industry or market, the biggest challenge we hear about from all levels of the organization is the need to do something better, quicker, cheaper. We hear from organizations wanting to do better but struggling to do so, and when we dig a little deeper we see that the reason is their inability to make changes stick. Though they have good intentions and ideas, they simply don’t get the buy in to allow those ideas to be realized. It often appears that even though organizations change their targets and goals, the results remain the same.
When we look at how these organizations approach the improvement initiative, we see that they focus on the goals and the nuts and bolts – treating it very much like a project with timelines and actions etc. Very few actually actively manage the change; instead, they hope that it happens by osmosis. It doesn’t matter if it is a continuous improvement team, or a change in company direction or just an efficiency increase they all involve change and the change needs to be managed or you are doomed to failure.
In this workshop Cliff Williams will share the 9 steps necessary to implement change in a sustainable fashion and allow your improvement initiatives to move forward with greater success. These include: Explain why- show why there is a need for change; Educate what – explain what is about to change and how it will change; Engage them in the change process; Empower them to make decisions wherever possible; Encourage more participation – involve people in the change invite them to pilot change; Everyone benefits – show them how things will be different, better.
In today’s global market place, change is the only constant and not only will attendees learn the 9 steps necessary but Cliff will share stories on what has succeeded and what has failed from his experiences of working with numerous organizations. Attendees will take away a ‘template’ for sustainable change and be able to use this approach not only on future initiatives but retroactively on those they are struggling with.