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Bad MRO Material Master Identities are a Root Cause of Your Business Process Challenges. A Fixable Problem

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Original date: 
Thursday, May 28, 2020
In a long career implementing and improving SAP SCM business processes in Oil & Gas, Pipelines, Utilities and Transportation companies, the number one consistently observed problem is poorly identified MRO material masters. Material master identity consists of the item descriptions, the manufacturer and manufacturer part number fields and classification data that support material identification. This presentation is meant to raise the profile of the topic without going into detailed solutions. It is aimed at a general level to all practitioners that make use of maintenance or SCM business processes that use materials. The presentation is software agnostic. These challenges are found in shops running SAP, Oracle, JDE, Maximo…Topics: • Introduction (discussion applies to asset intensive industry and the MRO materials records used in their supporting business processes)  • Generalized view of the current state and how we arrived here. • Structured identification taxonomy – standards and why coherence in the structure is important. • Material master lifecycles are often not considered- beginning, middle, end. • Conclusions: This is not an insolvable problem or one that necessarily demands another $$$ system implementation. It exists only because it has been invisible  Originally Presented at AB Chapter Online Symposium (Part 1 of 7)  05/28/2020  as "The Story of My Journey With MRO Material Master Identities."  Presented MainTrain 2020  09/15/2020
BoK Content Source: 
MainTrain 2020
BoK Content Type: 
Presentation Slides
Presentation Paper
Asset Management Framework Subject: 
03 Lifecycle Delivery, 3.05 Maintenance Delivery, 04 Asset Information, 4.02 Asset Information Standards
Maintenance Management Framework Subject: 
08 Material Resource Mgmt, 8.1 Materials Management, 8.2 Inventory Management, 9.1 Information Systems, 9.3 Master Data Management
Author Title: 
Author Employer: 
SPC Results Inc
Author Bio: 

Conrad Greer is the Founder of SPC Results, a business process consulting company focused on Supply Chain and material master related business processes.
SPC Results has been serving Oil & Gas and related businesses in Western Canada since 2006. Conrad consulted for IBM, PwC, and OmniLogic for eight years prior. Clients have included multi nationals, leading Canadian energy producers, oilfield service providers, pipelines, utilities, and railroads. Projects have included everything from greenfield ERP implementations to sustainment support, as well as optimization projects and merger projects.
Prior to his business consulting career, Conrad served in the Royal Canadian Navy as a Marine Systems Engineer. He served at sea as the Chief Engineer of a Destroyer, and in shore duties primarily in ship refit maintenance. A career highlight was an exchange tour with the United States Navy working as a Production Ship Superintendent on Aircraft Carrier refits.
Conrad is an avid hiker, skier, runner and Father of three grown children.